Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information.

1. Introduction

ICONIK (Player Number One), operated by MITHIL NILESH NAVALAKHA ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, style consultation services, and subscription services.

2. Information We Collect

Personal Information

• Full name
• Email address
• Phone number
• Payment information
• Photos (for styling purposes)
• Body measurements and sizing
• Style preferences and shopping habits
• WhatsApp number (for subscription services)

Usage Information

• Website usage data
• IP address and geolocation
• Browser and device information
• Subscription activity and engagement
• Click-through behavior on shopping links
• Cookies and similar technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

Service Delivery

• Provide personalized style consultations and recommendations
• Deliver monthly curated outfit suggestions (subscription services)
• Process payments and manage your account
• Schedule and conduct 1-on-1 styling sessions
• Send service-related communications via email or WhatsApp
• Provide shopping links and outfit recommendations

Business Operations

• Improve our services and user experience
• Analyze usage patterns and content performance
• Prevent fraud and ensure security
• Comply with legal obligations and tax requirements
• Resolve disputes and provide customer support
• Send marketing communications (with consent)

Subscription Management

• Process recurring subscription payments
• Track subscription status and billing cycles
• Send renewal reminders and payment confirmations
• Handle cancellations and refund requests
• Personalize content based on subscription tier

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Authorized Disclosures

• Service Providers: Trusted third parties who assist in operating our business (payment processors, database hosting, email services, etc.)
• Payment Processing: Razorpay for payment processing (subject to their privacy policy)
• Shopping Partners: We may share anonymized data with retail partners (Myntra, Ajio) for affiliate tracking
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: When you have given explicit consent for specific disclosures

5. Data Security

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• SSL/TLS encryption for data transmission
• Secure database storage with Supabase
• Payment data secured by Razorpay (PCI DSS compliant)
• Regular security audits and updates
• Access controls and authentication
• Staff training on data protection

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

• Account Information: Until account deletion or 3 years of inactivity
• Active Subscriptions: Duration of subscription plus 1 year
• Payment Records: 7 years for tax and legal compliance
• Photos and Measurements: Until service completion or account deletion
• Communication Records: 2 years for customer support purposes
• Style Preferences: Until account deletion or subscription cancellation

7. Your Rights

You have certain rights regarding your personal information:

✅ Access Rights

Request a copy of your personal information

✏️ Correction Rights

Request correction of inaccurate information

🗑️ Deletion Rights

Request deletion of your personal information

📤 Portability Rights

Request transfer of your data to another service

🔕 Opt-Out Rights

Unsubscribe from marketing communications

🛑 Objection Rights

Object to processing of your data

To exercise these rights, please contact us at privacy@playernumberone.com

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. These help us understand how you use our services and improve functionality.

Essential Cookies: Required for basic website functionality, checkout, and account access

Analytics Cookies: Help us understand website usage patterns (Meta Pixel, Google Analytics)

Marketing Cookies: Used for targeted advertising and retargeting (with consent)

Preference Cookies: Remember your style preferences and subscription settings

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

9. Third-Party Services

Our website and services may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

Third-Party Integrations

• Razorpay: Payment processing for consultations and subscriptions (subject to Razorpay's privacy policy)
• Supabase: Database and backend services for secure data storage
• Vercel: Website hosting and deployment
• Google Sheets: Customer data synchronization (encrypted)
• Meta Pixel: Marketing analytics and conversion tracking
• WhatsApp Business: Subscription content delivery and customer support
• Shopping Partners: Myntra, Ajio, and other retailers (for product links only - we don't share your data)

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence (particularly through our hosting provider Vercel and database provider Supabase). We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

12. Marketing Communications

We may send you promotional emails about new services, special offers, or other information we think you may find interesting. You can opt out at any time by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us at support@playernumberone.com
• Adjusting your account preferences

Note: You cannot opt out of transactional emails (order confirmations, subscription renewals, password resets, etc.) as these are necessary for service delivery.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also send you an email notification. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Business Name: ICONIK (Player Number One)

Operated by: MITHIL NILESH NAVALAKHA

Privacy Officer: privacy@playernumberone.com

General Support: support@playernumberone.com

Last updated: February 2026

By using our services, you acknowledge that you have read and understood this Privacy Policy.