Satisfaction, Revision & Cancellation Policy

Your satisfaction is our priority. Here's how revisions and cancellations are handled across ICONIK services.

Style Blueprints & Consultations (One-Time Purchase)

100% Satisfaction Guarantee

For ICONIK Blueprints and one-time styling services, our commitment is simple: if your report does not reflect the needs, goals, or preferences shared in your intake, we will revise it until it does.

✅ What's Covered

  • • Revisions to your Blueprint or consultation outcome if it does not reflect your stated needs
  • • Updates to recommendations that feel unclear, incomplete, or misaligned with your brief
  • • Revised reports sent after our team reviews your feedback
  • • Continued refinement until the delivered output matches the scope purchased

ℹ️ What We Need From You

  • • Clear feedback on what feels off and what needs to change
  • • Accurate measurements, photos, and preferences in your intake form
  • • Revision requests tied to the original brief and purchased deliverables
  • • Reasonable response time so we can keep refining your report without delays

Cancellation and Refund Eligibility

A refund may be considered when you decide not to avail the service and contact us before the consultation has taken place and before our styling team has begun reviewing your intake or preparing your Blueprint.

Once the consultation is completed or personalised work has begun, the purchase is generally not refundable. We will instead use the revision process to bring the delivered Blueprint into alignment with the original consultation scope.

Refund eligibility is confirmed case by case after we review the service status and payment. This policy does not limit any rights that cannot legally be excluded.

Subscription Services (Style Club & Iconik Closet)

Subscription Refund Terms

Subscription refunds are not an automatic money-back guarantee. If you decide not to avail the service, contact support before onboarding or personalised work begins so the team can review whether your payment is eligible for cancellation and refund.

Subscription Cancellation

Monthly Subscriptions: You may cancel future renewal. Access continues until the end of the paid billing period, and partial periods are generally not refunded.

Annual Subscriptions: Contact support for a case-by-case review based on onboarding status, personalised work already completed, and the terms shown at purchase.

How to Cancel Your Subscription

  1. 1

    Email us at help.iconikfashion@gmail.com with subject "Cancel Subscription"

  2. 2

    Include your registered email address and subscription ID

  3. 3

    We'll review the request during Monday to Friday, 11:00 AM–5:00 PM IST

  4. 4

    Your subscription will remain active until the end of the current billing period

How to Request a Revision

  1. 1

    Contact Our Support Team

    Reply to your delivery email or write to help.iconikfashion@gmail.com with your order details.

  2. 2

    Tell Us What Needs to Change

    Include your order ID and a clear note on which parts of the report need adjustment.

  3. 3

    Our Team Reviews the Feedback

    We'll review your request and confirm the revision direction within 24-48 hours.

  4. 4

    Receive Your Revised Report

    We'll send an updated version and continue refining it until the report aligns with your original needs.

Revision Timeline

Initial Response: Within 24-48 hours of your revision request

Revision Turnaround: Shared after review based on the depth of updates needed

Guarantee: We keep refining your report until it aligns with the brief you originally submitted

Additional Terms

Original Scope: Revisions cover the deliverables included in your original purchase and brief.

Updated Inputs: If you submit new photos, measurements, or goals after delivery, we may treat that as a fresh brief and quote separately if needed.

Add-on Services: Purchased add-ons are also revised when they form part of the original report package and need alignment with your stated preferences.

Dispute Resolution: We encourage direct communication to resolve any issues through revisions before initiating payment disputes with your bank or card company.

Policy Updates: This refund policy may be updated from time to time. The version in effect at the time of your purchase applies to your transaction.

Questions About Revisions or Cancellations?

Our support team is here to help with any questions about revisions, satisfaction guarantees, or cancellations.

Email: help.iconikfashion@gmail.com

Business Hours: Monday to Friday, 11:00 AM–5:00 PM IST

Contact Support

Last updated: 23 July 2026